Drop In Centre

Due to COVID-19 we are unfortunately unable to hold drop in sessions at present. However our Project Workers are available for advice and support at the office window between 9.30am-12.00pm and 2.00pm-4.00pm.

Showers are available in the mornings by appointment only. To book an appointment please speak to the Project Workers at the office window or call 01205 360900.

Our Drop In Centre provides a daily ‘Drop In’ within a relaxed atmosphere, where people who are homeless, have social and economic problems or need befriending, can meet and have a hot drink and a snack.


Opening hours: 9:30am – 12:00pm
2:00pm – 4:00pm (window only)

Our services include:

  • Rough Sleeper facilities – food, shower facilities, change/washing of personal clothing, phone charging, c/o address facility for official mail, sleeping bags
  • Food Parcels – we provide emergency food parcels for people who find themselves in a situation where they are unable to afford to buy food.
  • Provision of furniture and household goods -starter packs to those on low incomes who are setting up home as part of our collection and redistribution project.
  • Emotional support to those affected by homelessness, relationship breakdown, debt issues, substance misuse, unemployment, social isolation and related issues.
  • Referral to appropriate partnership agencies for specialist support.
  • Social networking facility amongst clients in the Drop In lounge
  • Weekly art and craft session
  • One to one working with clients to empower them to bring about positive change in their lives

Impact Report Figures

In 2019-20

11,872 visits to our Drop In were made by 459 individuals.

135 homeless people presented at our Drop In on one or more occasion

79.3% of these were men
20.7% of these were women
50.4% were UK citizens
49.6% were EU citizens

Collection and Re-distribution project

Our driver, supported by volunteers, collects and redistributes second-hand furniture and household items to those in need within a 10-mile radius of Boston.

Ring 01205 360900 to arrange a free collection.

PLEASE NOTE:  We are only able to collect items which are clean and in a good state of repair. 

If you are setting up home and on a low income, call into the Drop In Centre and ask to speak with a Project Worker to discuss your needs. We are usually able to help with many of the most essential items. A nominal payment is required to help with our costs of providing this service including a delivery charge. Unfortunately, we cannot provide a choice of colour or style of any specific items. It just depends on what we have in stock.

PLEASE NOTE: We are unable to supply any items to landlords or other commercial undertakings.

Boston Rough Sleeping Project

We are delighted to be working in partnership with Boston Borough Council and other agencies as part of the Boston Rough Sleeping Project. This is a government-funded project which aims to significantly reduce rough sleeping in Boston. We employ the Coordinator for the project.

How can you help?